Striving for perfection, beauty, and meaning. I am a “maverick”, that always looks at what’s impossible, only to make that possible!

Always learning, exploring, thinking, my brain is always “ON” and alert. What can one say about herself, and not be judged by the world for doing so. Welcome, and start discovering about who I am 🙂

Myexperience:

GroundLink (April 2013 – Present)

Customer support representative

 Answering inbound calls on everyday basis, assisting customers
regarding services and providing accurate information regarding
service cost, vehicle type, company polices…
Taking reservation
Promoting relevant products
Responding to questions and complaints
Customer support via phone and email
Mentoring new agents


VIP mobile (August 2009 - November 2010)

Customer support representative

Answering inbound calls on everyday basis, assisting customers
regarding services and solving technical problems;
Educating customers regarding new promotions, products and services, as
well as giving out any other information needed


Princess cruises (March - August 2009)

Shop assistant

 Customer care
Managing the cash register
Administrative work


S.P.Eurodom (February 2008 - February 2009)

(Office assistant/translator)

Translating technical literature
Written and verbal communication and correspondence with clients, in
English and Greek
Preparing tender documentation and forms
Answering inbound calls, managing the copy and fax machine
Creating data reports


Lush ltd. (March 2005 – January 2008)

Shop assistant

Customer care
Organizing presentations and demonstrating new products
Managing the cash register
Administrative work


Mamut bookstore (May 2004 - March 2005)

Shop Assistant

Customer care
Managing the cash register
Administrative work


Plato cartoleria (October 2001 - May 2003)

Shop Assistant

Customer care
Managing the cash register

I have more than
0
years of work experience

Somemy skills.


english language
110%
Teamwork
100%
Typing
100%
Customer Service
100%
CUSTOMER SUPPORT
100%
MS Office
95%
SEO
95%
Wordpress
90%

Languages

English (native speaker)
110%
Serbian (native speaker)
110%
Greek
100%
Macedonian
100%
Croatian
100%

My

1999-2006 Master’s degree, Modern Greek and English language and literature.

My

The Longevity Project: